{"id":2198,"date":"2025-08-04T16:07:03","date_gmt":"2025-08-04T09:07:03","guid":{"rendered":"http:\/\/kthtx.vn\/?page_id=2198"},"modified":"2025-08-04T16:07:03","modified_gmt":"2025-08-04T09:07:03","slug":"chuong-2-co-so-cong-nghe-cua-thuong-mai-dien-tu","status":"publish","type":"page","link":"https:\/\/kthtx.vn\/index.php\/chuong-2-co-so-cong-nghe-cua-thuong-mai-dien-tu\/","title":{"rendered":"CH\u01af\u01a0NG 2: C\u01a0 S\u1ede C\u00d4NG NGH\u1ec6 C\u1ee6A TH\u01af\u01a0NG M\u1ea0I \u0110I\u1ec6N T\u1eec"},"content":{"rendered":"\n<p><strong>CH\u01af\u01a0NG 2: C\u01a0 S\u1ede C\u00d4NG NGH\u1ec6 C\u1ee6A TH\u01af\u01a0NG M\u1ea0I \u0110I\u1ec6N T\u1eec<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1. Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong><\/h3>\n\n\n\n<p><strong>Th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong>&nbsp;(E-commerce Marketplace) kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t \u0111\u1ecba \u0111i\u1ec3m v\u1eadt l\u00fd, m\u00e0 l\u00e0 m\u1ed9t m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1 n\u01a1i ng\u01b0\u1eddi mua v\u00e0 ng\u01b0\u1eddi b\u00e1n t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5. N\u00f3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi h\u00e0ng lo\u1ea1t c\u00e1c c\u00f4ng ngh\u1ec7 v\u00e0 h\u1ea1 t\u1ea7ng \u0111\u1ec3 t\u1ea1o ra m\u1ed9t kh\u00f4ng gian kinh doanh tr\u1ef1c tuy\u1ebfn hi\u1ec7u qu\u1ea3 v\u00e0 to\u00e0n c\u1ea7u.<\/p>\n\n\n\n<p>C\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh c\u1ee7a th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Ng\u01b0\u1eddi tham gia:<\/strong>&nbsp;Bao g\u1ed3m ng\u01b0\u1eddi b\u00e1n (doanh nghi\u1ec7p, c\u00e1 nh\u00e2n), ng\u01b0\u1eddi mua (ng\u01b0\u1eddi ti\u00eau d\u00f9ng, doanh nghi\u1ec7p), v\u00e0 c\u00e1c b\u00ean th\u1ee9 ba h\u1ed7 tr\u1ee3 (nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n, logistics, marketing, v.v.).<\/li><li><strong>S\u1ea3n ph\u1ea9m v\u00e0 D\u1ecbch v\u1ee5:<\/strong>&nbsp;M\u1ecdi th\u1ee9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c mua b\u00e1n tr\u1ef1c tuy\u1ebfn, t\u1eeb h\u00e0ng h\u00f3a v\u1eadt ch\u1ea5t (qu\u1ea7n \u00e1o, \u0111i\u1ec7n t\u1eed, \u0111\u1ed3 gia d\u1ee5ng) \u0111\u1ebfn d\u1ecbch v\u1ee5 s\u1ed1 (ph\u1ea7n m\u1ec1m, \u00e2m nh\u1ea1c, phim \u1ea3nh), ho\u1eb7c d\u1ecbch v\u1ee5 truy\u1ec1n th\u1ed1ng (du l\u1ecbch, t\u01b0 v\u1ea5n).<\/li><li><strong>H\u1ea1 t\u1ea7ng C\u00f4ng ngh\u1ec7:<\/strong><ul><li><strong>Internet v\u00e0 World Wide Web (WWW):<\/strong>&nbsp;L\u00e0 n\u1ec1n t\u1ea3ng c\u01a1 b\u1ea3n cho ph\u00e9p k\u1ebft n\u1ed1i v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin to\u00e0n c\u1ea7u.<\/li><\/ul><ul><li><strong>Thi\u1ebft b\u1ecb truy c\u1eadp:<\/strong>&nbsp;M\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh, m\u00e1y t\u00ednh b\u1ea3ng v\u00e0 c\u00e1c thi\u1ebft b\u1ecb IoT (Internet of Things) kh\u00e1c cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp th\u1ecb tr\u01b0\u1eddng.<\/li><\/ul><ul><li><strong>Ph\u1ea7n m\u1ec1m v\u00e0 \u1ee8ng d\u1ee5ng:<\/strong>&nbsp;C\u00e1c n\u1ec1n t\u1ea3ng website, \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd n\u1ed9i dung (CMS), h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM), h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kho (WMS), v.v.<\/li><\/ul><ul><li><strong>C\u01a1 s\u1edf d\u1eef li\u1ec7u:<\/strong>&nbsp;N\u01a1i l\u01b0u tr\u1eef th\u00f4ng tin s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng, \u0111\u01a1n h\u00e0ng, thanh to\u00e1n.<\/li><\/ul><ul><li><strong>H\u1ec7 th\u1ed1ng thanh to\u00e1n \u0111i\u1ec7n t\u1eed:<\/strong>&nbsp;C\u00e1c c\u1ed5ng thanh to\u00e1n, v\u00ed \u0111i\u1ec7n t\u1eed, ng\u00e2n h\u00e0ng tr\u1ef1c tuy\u1ebfn.<\/li><\/ul><\/li><li><strong>M\u00f4 h\u00ecnh kinh doanh:<\/strong>&nbsp;Nh\u01b0 \u0111\u00e3 th\u1ea3o lu\u1eadn \u1edf Ch\u01b0\u01a1ng 4, c\u00e1c m\u00f4 h\u00ecnh nh\u01b0 B2C, B2B, C2C, D2C \u0111\u1ecbnh h\u00ecnh c\u00e1ch th\u1ee9c c\u00e1c b\u00ean t\u01b0\u01a1ng t\u00e1c tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li><li><strong>C\u00e1c y\u1ebfu t\u1ed1 h\u1ed7 tr\u1ee3:<\/strong>&nbsp;H\u1ec7 th\u1ed1ng logistics v\u00e0 v\u1eadn chuy\u1ec3n, d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, ph\u00e1p l\u00fd v\u00e0 quy \u0111\u1ecbnh.<\/li><\/ul>\n\n\n\n<p><strong>Xu h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Mobile Commerce (M-commerce):<\/strong>&nbsp;Giao d\u1ecbch qua thi\u1ebft b\u1ecb di \u0111\u1ed9ng ng\u00e0y c\u00e0ng chi\u1ebfm \u01b0u th\u1ebf.<\/li><li><strong>Social Commerce:<\/strong>&nbsp;Mua s\u1eafm tr\u1ef1c ti\u1ebfp tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i.<\/li><li><strong>Livestream Commerce:<\/strong>&nbsp;B\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp th\u00f4ng qua c\u00e1c bu\u1ed5i ph\u00e1t s\u00f3ng tr\u1ef1c ti\u1ebfp.<\/li><li><strong>AI v\u00e0 Machine Learning:<\/strong>&nbsp;C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, t\u1ed1i \u01b0u h\u00f3a t\u00ecm ki\u1ebfm, d\u1ef1 \u0111o\u00e1n xu h\u01b0\u1edbng.<\/li><li><strong>Big Data:<\/strong>&nbsp;Ph\u00e2n t\u00edch d\u1eef li\u1ec7u l\u1edbn \u0111\u1ec3 hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh.<\/li><li><strong>Blockchain:<\/strong>&nbsp;Ti\u1ec1m n\u0103ng c\u1ea3i thi\u1ec7n t\u00ednh minh b\u1ea1ch v\u00e0 b\u1ea3o m\u1eadt trong chu\u1ed7i cung \u1ee9ng v\u00e0 thanh to\u00e1n.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2. Trao \u0111\u1ed5i D\u1eef li\u1ec7u \u0110i\u1ec7n t\u1eed (EDI &#8211; Electronic Data Interchange)<\/strong><\/h3>\n\n\n\n<p><strong>Trao \u0111\u1ed5i d\u1eef li\u1ec7u \u0111i\u1ec7n t\u1eed (EDI)<\/strong>&nbsp;l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p trao \u0111\u1ed5i t\u00e0i li\u1ec7u kinh doanh theo&nbsp;<strong>\u0111\u1ecbnh d\u1ea1ng chu\u1ea9n h\u00f3a v\u00e0 \u0111i\u1ec7n t\u1eed<\/strong>&nbsp;gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh c\u1ee7a c\u00e1c \u0111\u1ed1i t\u00e1c kinh doanh (doanh nghi\u1ec7p v\u1edbi doanh nghi\u1ec7p). Thay v\u00ec s\u1eed d\u1ee5ng gi\u1ea5y t\u1edd, fax, hay email truy\u1ec1n th\u1ed1ng, EDI cho ph\u00e9p t\u1ef1 \u0111\u1ed9ng h\u00f3a ho\u00e0n to\u00e0n qu\u00e1 tr\u00ecnh trao \u0111\u1ed5i th\u00f4ng tin.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2.2.1. Kh\u00e1i ni\u1ec7m v\u00e0 M\u1ee5c ti\u00eau<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Kh\u00e1i ni\u1ec7m:<\/strong>&nbsp;EDI l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c ti\u00eau chu\u1ea9n v\u00e0 giao th\u1ee9c cho ph\u00e9p truy\u1ec1n t\u1ea3i c\u00e1c t\u00e0i li\u1ec7u kinh doanh (v\u00ed d\u1ee5: \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, h\u00f3a \u0111\u01a1n, th\u00f4ng b\u00e1o v\u1eadn chuy\u1ec3n) m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng, c\u00f3 c\u1ea5u tr\u00fac v\u00e0 kh\u00f4ng c\u1ea7n s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi, t\u1eeb \u1ee9ng d\u1ee5ng n\u00e0y sang \u1ee9ng d\u1ee5ng kh\u00e1c.<\/li><li><strong>M\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a EDI:<\/strong><ul><li><strong>T\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh:<\/strong>&nbsp;Gi\u1ea3m thi\u1ec3u s\u1ef1 can thi\u1ec7p th\u1ee7 c\u00f4ng, lo\u1ea1i b\u1ecf l\u1ed7i nh\u1eadp li\u1ec7u.<\/li><\/ul><ul><li><strong>Gi\u1ea3m chi ph\u00ed:<\/strong>&nbsp;Ti\u1ebft ki\u1ec7m chi ph\u00ed in \u1ea5n, g\u1eedi th\u01b0, nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng.<\/li><\/ul><ul><li><strong>T\u0103ng t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd:<\/strong>&nbsp;Giao d\u1ecbch \u0111\u01b0\u1ee3c x\u1eed l\u00fd nhanh h\u01a1n, c\u1ea3i thi\u1ec7n chu k\u1ef3 kinh doanh.<\/li><\/ul><ul><li><strong>N\u00e2ng cao \u0111\u1ed9 ch\u00ednh x\u00e1c:<\/strong>&nbsp;Gi\u1ea3m thi\u1ec3u sai s\u00f3t do con ng\u01b0\u1eddi.<\/li><\/ul><ul><li><strong>C\u1ea3i thi\u1ec7n quan h\u1ec7 \u0111\u1ed1i t\u00e1c:<\/strong>&nbsp;T\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u00e0 tin c\u1eady trong chu\u1ed7i cung \u1ee9ng.<\/li><\/ul><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.2.2. C\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a EDI<\/strong><\/h4>\n\n\n\n<p>Qu\u00e1 tr\u00ecnh EDI th\u01b0\u1eddng di\u1ec5n ra nh\u01b0 sau:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li><strong>Chu\u1ea9n b\u1ecb d\u1eef li\u1ec7u:<\/strong>&nbsp;\u1ee8ng d\u1ee5ng nghi\u1ec7p v\u1ee5 c\u1ee7a doanh nghi\u1ec7p (v\u00ed d\u1ee5: h\u1ec7 th\u1ed1ng ERP) t\u1ea1o ra d\u1eef li\u1ec7u cho t\u00e0i li\u1ec7u kinh doanh (v\u00ed d\u1ee5: th\u00f4ng tin \u0111\u01a1n h\u00e0ng).<\/li><li><strong>\u0110\u1ecbnh d\u1ea1ng chu\u1ea9n h\u00f3a:<\/strong>&nbsp;D\u1eef li\u1ec7u n\u00e0y \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i t\u1eeb \u0111\u1ecbnh d\u1ea1ng n\u1ed9i b\u1ed9 c\u1ee7a doanh nghi\u1ec7p sang \u0111\u1ecbnh d\u1ea1ng chu\u1ea9n EDI (v\u00ed d\u1ee5: ANSI X12, EDIFACT). Vi\u1ec7c n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi ph\u1ea7n m\u1ec1m chuy\u1ec3n \u0111\u1ed5i EDI.<\/li><li><strong>Truy\u1ec1n t\u1ea3i d\u1eef li\u1ec7u:<\/strong>&nbsp;T\u00e0i li\u1ec7u EDI \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh d\u1ea1ng \u0111\u01b0\u1ee3c g\u1eedi qua m\u1ea1ng an to\u00e0n (v\u00ed d\u1ee5: VAN &#8211; Value Added Network, Internet th\u00f4ng qua c\u00e1c giao th\u1ee9c b\u1ea3o m\u1eadt nh\u01b0 AS2) \u0111\u1ebfn \u0111\u1ed1i t\u00e1c kinh doanh.<\/li><li><strong>Nh\u1eadn v\u00e0 x\u1eed l\u00fd:<\/strong>&nbsp;\u0110\u1ed1i t\u00e1c nh\u1eadn t\u00e0i li\u1ec7u EDI, ph\u1ea7n m\u1ec1m chuy\u1ec3n \u0111\u1ed5i c\u1ee7a h\u1ecd s\u1ebd chuy\u1ec3n \u0111\u1ed5i t\u00e0i li\u1ec7u t\u1eeb \u0111\u1ecbnh d\u1ea1ng EDI v\u1ec1 \u0111\u1ecbnh d\u1ea1ng m\u00e0 h\u1ec7 th\u1ed1ng nghi\u1ec7p v\u1ee5 c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c.<\/li><li><strong>T\u00edch h\u1ee3p v\u00e0o h\u1ec7 th\u1ed1ng:<\/strong>&nbsp;D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng nh\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng nghi\u1ec7p v\u1ee5 c\u1ee7a b\u00ean nh\u1eadn (v\u00ed d\u1ee5: h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kho, h\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n).<\/li><\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.2.3. L\u1ee3i \u00edch v\u00e0 Th\u00e1ch th\u1ee9c c\u1ee7a EDI<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>L\u1ee3i \u00edch:<\/strong><ul><li><strong>C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng:<\/strong>&nbsp;T\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i.<\/li><\/ul><ul><li><strong>T\u0103ng t\u1ed1c \u0111\u1ed9 giao d\u1ecbch:<\/strong>&nbsp;Gi\u1ea3m th\u1eddi gian x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng, h\u00f3a \u0111\u01a1n.<\/li><\/ul><ul><li><strong>Gi\u1ea3m l\u1ed7i:<\/strong>&nbsp;Lo\u1ea1i b\u1ecf l\u1ed7i do nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng.<\/li><\/ul><ul><li><strong>T\u1ed1i \u01b0u h\u00f3a chu\u1ed7i cung \u1ee9ng:<\/strong>&nbsp;Ph\u1ea3n \u1ee9ng nhanh h\u01a1n v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng, qu\u1ea3n l\u00fd t\u1ed3n kho hi\u1ec7u qu\u1ea3.<\/li><\/ul><ul><li><strong>Gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh:<\/strong>&nbsp;Ti\u1ebft ki\u1ec7m gi\u1ea5y t\u1edd, nh\u00e2n l\u1ef1c.<\/li><\/ul><\/li><li><strong>Th\u00e1ch th\u1ee9c:<\/strong><ul><li><strong>Chi ph\u00ed tri\u1ec3n khai ban \u0111\u1ea7u cao:<\/strong>&nbsp;C\u1ea7n \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m, h\u1ea1 t\u1ea7ng v\u00e0 t\u00edch h\u1ee3p.<\/li><\/ul><ul><li><strong>\u0110\u1ed9 ph\u1ee9c t\u1ea1p:<\/strong>&nbsp;Y\u00eau c\u1ea7u chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt \u0111\u1ec3 thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec.<\/li><\/ul><ul><li><strong>V\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng th\u00edch:<\/strong>&nbsp;\u0110\u1ea3m b\u1ea3o c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 ti\u00eau chu\u1ea9n EDI gi\u1eefa c\u00e1c \u0111\u1ed1i t\u00e1c t\u01b0\u01a1ng th\u00edch v\u1edbi nhau.<\/li><\/ul><ul><li><strong>Qu\u1ea3n l\u00fd \u0111\u1ed1i t\u00e1c:<\/strong>&nbsp;C\u1ea7n s\u1ef1 h\u1ee3p t\u00e1c v\u00e0 \u0111\u1ed3ng thu\u1eadn t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1ed1i t\u00e1c trong chu\u1ed7i cung \u1ee9ng.<\/li><\/ul><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.3. Thanh to\u00e1n trong Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong><\/h3>\n\n\n\n<p><strong>Thanh to\u00e1n trong th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong>&nbsp;\u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c ph\u01b0\u01a1ng th\u1ee9c v\u00e0 h\u1ec7 th\u1ed1ng cho ph\u00e9p ng\u01b0\u1eddi mua th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch t\u00e0i ch\u00ednh tr\u1ef1c tuy\u1ebfn m\u1ed9t c\u00e1ch an to\u00e0n v\u00e0 thu\u1eadn ti\u1ec7n. \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t giao d\u1ecbch th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.3.1. C\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111i\u1ec7n t\u1eed ph\u1ed5 bi\u1ebfn<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Th\u1ebb t\u00edn d\u1ee5ng\/ghi n\u1ee3:<\/strong>&nbsp;Ph\u01b0\u01a1ng th\u1ee9c ph\u1ed5 bi\u1ebfn nh\u1ea5t, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng nh\u1eadp th\u00f4ng tin th\u1ebb \u0111\u1ec3 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn. Y\u00eau c\u1ea7u c\u1ed5ng thanh to\u00e1n (payment gateway) an to\u00e0n v\u00e0 tu\u00e2n th\u1ee7 PCI DSS.<\/li><li><strong>V\u00ed \u0111i\u1ec7n t\u1eed (E-wallets):<\/strong>&nbsp;C\u00e1c \u1ee9ng d\u1ee5ng ho\u1eb7c d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef th\u00f4ng tin thanh to\u00e1n (th\u1ebb, t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng) v\u00e0 cho ph\u00e9p thanh to\u00e1n nhanh ch\u00f3ng ch\u1ec9 v\u1edbi v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t ho\u1eb7c qu\u00e9t m\u00e3 QR (v\u00ed d\u1ee5: MoMo, ZaloPay, PayPal, Apple Pay, Google Pay).<\/li><li><strong>Chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng tr\u1ef1c tuy\u1ebfn (Internet Banking\/Bank Transfer):<\/strong>&nbsp;Ng\u01b0\u1eddi mua chuy\u1ec3n ti\u1ec1n tr\u1ef1c ti\u1ebfp t\u1eeb t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a m\u00ecnh sang t\u00e0i kho\u1ea3n c\u1ee7a ng\u01b0\u1eddi b\u00e1n th\u00f4ng qua d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng tr\u1ef1c tuy\u1ebfn.<\/li><li><strong>Thanh to\u00e1n khi nh\u1eadn h\u00e0ng (COD &#8211; Cash on Delivery):<\/strong>&nbsp;M\u1eb7c d\u00f9 kh\u00f4ng ph\u1ea3i l\u00e0 thanh to\u00e1n \u0111i\u1ec7n t\u1eed ho\u00e0n to\u00e0n, COD v\u1eabn r\u1ea5t ph\u1ed5 bi\u1ebfn \u1edf nhi\u1ec1u th\u1ecb tr\u01b0\u1eddng (\u0111\u1eb7c bi\u1ec7t l\u00e0 Vi\u1ec7t Nam) v\u00ec t\u1ea1o s\u1ef1 tin t\u01b0\u1edfng cho ng\u01b0\u1eddi mua.<\/li><li><strong>Thanh to\u00e1n qua c\u1ed5ng thanh to\u00e1n trung gian:<\/strong>&nbsp;C\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n (Payment Service Providers &#8211; PSPs) nh\u01b0 VNPay, Napas, Stripe, Adyen \u0111\u00f3ng vai tr\u00f2 trung gian x\u1eed l\u00fd c\u00e1c giao d\u1ecbch t\u1eeb nhi\u1ec1u ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c nhau.<\/li><li><strong>Ti\u1ec1n \u0111i\u1ec7n t\u1eed\/Ti\u1ec1n m\u00e3 h\u00f3a (Cryptocurrency):<\/strong>&nbsp;M\u1eb7c d\u00f9 ch\u01b0a ph\u1ed5 bi\u1ebfn r\u1ed9ng r\u00e3i trong th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed truy\u1ec1n th\u1ed1ng, m\u1ed9t s\u1ed1 doanh nghi\u1ec7p \u0111\u00e3 b\u1eaft \u0111\u1ea7u ch\u1ea5p nh\u1eadn thanh to\u00e1n b\u1eb1ng Bitcoin, Ethereum, v.v.<\/li><li><strong>Thanh to\u00e1n tr\u1ea3 g\u00f3p (Installment Payments):<\/strong>&nbsp;Cho ph\u00e9p ng\u01b0\u1eddi mua chia nh\u1ecf t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng th\u00e0nh nhi\u1ec1u kho\u1ea3n thanh to\u00e1n \u0111\u1ecbnh k\u1ef3.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.3.2. C\u01a1 ch\u1ebf ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t giao d\u1ecbch thanh to\u00e1n tr\u1ef1c tuy\u1ebfn<\/strong><\/h4>\n\n\n\n<p>M\u1ed9t quy tr\u00ecnh thanh to\u00e1n tr\u1ef1c tuy\u1ebfn c\u01a1 b\u1ea3n b\u1eb1ng th\u1ebb th\u01b0\u1eddng di\u1ec5n ra nh\u01b0 sau:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li><strong>Kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng:<\/strong>&nbsp;Ng\u01b0\u1eddi mua ch\u1ecdn s\u1ea3n ph\u1ea9m v\u00e0 ti\u1ebfn h\u00e0nh thanh to\u00e1n tr\u00ean website\/\u1ee9ng d\u1ee5ng c\u1ee7a ng\u01b0\u1eddi b\u00e1n.<\/li><li><strong>Th\u00f4ng tin thanh to\u00e1n:<\/strong>&nbsp;Kh\u00e1ch h\u00e0ng nh\u1eadp th\u00f4ng tin th\u1ebb (s\u1ed1 th\u1ebb, ng\u00e0y h\u1ebft h\u1ea1n, CVV) v\u00e0o bi\u1ec3u m\u1eabu thanh to\u00e1n.<\/li><li><strong>G\u1eedi y\u00eau c\u1ea7u thanh to\u00e1n:<\/strong>&nbsp;Th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a (b\u1eb1ng SSL\/TLS) v\u00e0 g\u1eedi \u0111\u1ebfn c\u1ed5ng thanh to\u00e1n c\u1ee7a ng\u01b0\u1eddi b\u00e1n.<\/li><li><strong>C\u1ed5ng thanh to\u00e1n x\u1eed l\u00fd:<\/strong><ol><li>C\u1ed5ng thanh to\u00e1n m\u00e3 h\u00f3a v\u00e0 g\u1eedi y\u00eau c\u1ea7u \u0111\u1ebfn ng\u00e2n h\u00e0ng acquiring (ng\u00e2n h\u00e0ng c\u1ee7a ng\u01b0\u1eddi b\u00e1n).<\/li><\/ol><ol><li>Ng\u00e2n h\u00e0ng acquiring chuy\u1ec3n y\u00eau c\u1ea7u \u0111\u1ebfn m\u1ea1ng l\u01b0\u1edbi th\u1ebb (Visa, Mastercard).<\/li><\/ol><ol><li>M\u1ea1ng l\u01b0\u1edbi th\u1ebb chuy\u1ec3n y\u00eau c\u1ea7u \u0111\u1ebfn ng\u00e2n h\u00e0ng ph\u00e1t h\u00e0nh (ng\u00e2n h\u00e0ng c\u1ee7a ng\u01b0\u1eddi mua).<\/li><\/ol><\/li><li><strong>Ng\u00e2n h\u00e0ng ph\u00e1t h\u00e0nh x\u00e1c th\u1ef1c:<\/strong>&nbsp;Ng\u00e2n h\u00e0ng ph\u00e1t h\u00e0nh ki\u1ec3m tra t\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a th\u1ebb, s\u1ed1 d\u01b0 t\u00e0i kho\u1ea3n v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 b\u1ea3o m\u1eadt (v\u00ed d\u1ee5: 3D Secure).<\/li><li><strong>Ph\u1ea3n h\u1ed3i giao d\u1ecbch:<\/strong><ol><li>Ng\u00e2n h\u00e0ng ph\u00e1t h\u00e0nh g\u1eedi ph\u1ea3n h\u1ed3i (ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i) v\u1ec1 m\u1ea1ng l\u01b0\u1edbi th\u1ebb.<\/li><\/ol><ol><li>M\u1ea1ng l\u01b0\u1edbi th\u1ebb g\u1eedi ph\u1ea3n h\u1ed3i v\u1ec1 ng\u00e2n h\u00e0ng acquiring.<\/li><\/ol><ol><li>Ng\u00e2n h\u00e0ng acquiring g\u1eedi ph\u1ea3n h\u1ed3i v\u1ec1 c\u1ed5ng thanh to\u00e1n.<\/li><\/ol><ol><li>C\u1ed5ng thanh to\u00e1n g\u1eedi ph\u1ea3n h\u1ed3i v\u1ec1 website c\u1ee7a ng\u01b0\u1eddi b\u00e1n.<\/li><\/ol><\/li><li><strong>Ho\u00e0n t\u1ea5t giao d\u1ecbch:<\/strong>&nbsp;Website hi\u1ec3n th\u1ecb k\u1ebft qu\u1ea3 thanh to\u00e1n cho kh\u00e1ch h\u00e0ng v\u00e0 c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng. N\u1ebfu ch\u1ea5p thu\u1eadn, ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n t\u1eeb ng\u00e2n h\u00e0ng ng\u01b0\u1eddi mua sang ng\u00e2n h\u00e0ng ng\u01b0\u1eddi b\u00e1n (th\u01b0\u1eddng sau m\u1ed9t v\u00e0i ng\u00e0y l\u00e0m vi\u1ec7c).<\/li><\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.3.3. Y\u00eau c\u1ea7u v\u00e0 Th\u00e1ch th\u1ee9c trong thanh to\u00e1n \u0111i\u1ec7n t\u1eed<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Y\u00eau c\u1ea7u:<\/strong><ul><li><strong>B\u1ea3o m\u1eadt cao:<\/strong>&nbsp;B\u1ea3o v\u1ec7 th\u00f4ng tin t\u00e0i ch\u00ednh nh\u1ea1y c\u1ea3m kh\u1ecfi b\u1ecb \u0111\u00e1nh c\u1eafp ho\u1eb7c gian l\u1eadn.<\/li><\/ul><ul><li><strong>T\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd nhanh:<\/strong>&nbsp;Kh\u00e1ch h\u00e0ng mong mu\u1ed1n giao d\u1ecbch \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ngay l\u1eadp t\u1ee9c.<\/li><\/ul><ul><li><strong>\u0110\u1ed9 tin c\u1eady:<\/strong>&nbsp;H\u1ec7 th\u1ed1ng ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh, tr\u00e1nh l\u1ed7i v\u00e0 gi\u00e1n \u0111o\u1ea1n.<\/li><\/ul><ul><li><strong>Thu\u1eadn ti\u1ec7n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng:<\/strong>&nbsp;Giao di\u1ec7n thanh to\u00e1n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/li><\/ul><ul><li><strong>\u0110a d\u1ea1ng ph\u01b0\u01a1ng th\u1ee9c:<\/strong>&nbsp;Cung c\u1ea5p nhi\u1ec1u l\u1ef1a ch\u1ecdn \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li><\/ul><ul><li><strong>Tu\u00e2n th\u1ee7 ph\u00e1p l\u00fd:<\/strong>&nbsp;\u0110\u00e1p \u1ee9ng c\u00e1c quy \u0111\u1ecbnh v\u1ec1 thanh to\u00e1n v\u00e0 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u.<\/li><\/ul><\/li><li><strong>Th\u00e1ch th\u1ee9c:<\/strong><ul><li><strong>Gian l\u1eadn thanh to\u00e1n:<\/strong>&nbsp;R\u1ee7i ro l\u1edbn nh\u1ea5t, \u0111\u1eb7c bi\u1ec7t l\u00e0 gian l\u1eadn th\u1ebb t\u00edn d\u1ee5ng.<\/li><\/ul><ul><li><strong>An ninh m\u1ea1ng:<\/strong>&nbsp;\u0110\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng ch\u1ed1ng l\u1ea1i c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng.<\/li><\/ul><ul><li><strong>T\u00edch h\u1ee3p ph\u1ee9c t\u1ea1p:<\/strong>&nbsp;K\u1ebft n\u1ed1i v\u1edbi nhi\u1ec1u ng\u00e2n h\u00e0ng, c\u1ed5ng thanh to\u00e1n v\u00e0 ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c nhau.<\/li><\/ul><ul><li><strong>Chi ph\u00ed giao d\u1ecbch:<\/strong>&nbsp;Ph\u00ed x\u1eed l\u00fd thanh to\u00e1n c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn l\u1ee3i nhu\u1eadn c\u1ee7a ng\u01b0\u1eddi b\u00e1n.<\/li><\/ul><ul><li><strong>Qu\u1ea3n l\u00fd ho\u00e0n ti\u1ec1n v\u00e0 tranh ch\u1ea5p:<\/strong>&nbsp;Quy tr\u00ecnh x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh sau giao d\u1ecbch.<\/li><\/ul><ul><li><strong>Th\u00e1ch th\u1ee9c v\u1ec1 quy \u0111\u1ecbnh:<\/strong>&nbsp;C\u1ea7n li\u00ean t\u1ee5c c\u1eadp nh\u1eadt c\u00e1c lu\u1eadt v\u00e0 ti\u00eau chu\u1ea9n m\u1edbi.<\/li><\/ul><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>C\u00c2U H\u1eceI \u00d4N T\u1eacP CU\u1ed0I CH\u01af\u01a0NG<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Tr\u00ecnh b\u00e0y \u0111\u1ecbnh ngh\u0129a v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a th\u1ecb tr\u01b0\u1eddng TM\u0110T.<\/li><li>So s\u00e1nh \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c m\u00f4 h\u00ecnh B2C, B2B v\u00e0 C2C.<\/li><li>Li\u1ec7t k\u00ea c\u00e1c th\u00e0nh ph\u1ea7n c\u00f4ng ngh\u1ec7 n\u1ec1n t\u1ea3ng trong th\u1ecb tr\u01b0\u1eddng TM\u0110T.<\/li><li>Ph\u00e2n t\u00edch m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t n\u1ec1n t\u1ea3ng TM\u0110T m\u00e0 b\u1ea1n bi\u1ebft<\/li><li>Tr\u00ecnh b\u00e0y c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ph\u1ed5 bi\u1ebfn trong TM\u0110T.<\/li><li>Ph\u00e2n bi\u1ec7t th\u1ebb t\u00edn d\u1ee5ng v\u00e0 v\u00ed \u0111i\u1ec7n t\u1eed.<\/li><li>Tr\u00ecnh b\u00e0y vai tr\u00f2 c\u1ee7a c\u1ed5ng thanh to\u00e1n v\u00e0 c\u00e1c c\u00f4ng ngh\u1ec7 b\u1ea3o m\u1eadt \u0111i k\u00e8m.<\/li><li>Ph\u00e2n t\u00edch m\u1ed9t v\u00ed d\u1ee5 \u1ee9ng d\u1ee5ng thanh to\u00e1n trong th\u1ef1c t\u1ebf.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>CH\u01af\u01a0NG 2: C\u01a0 S\u1ede C\u00d4NG NGH\u1ec6 C\u1ee6A TH\u01af\u01a0NG M\u1ea0I \u0110I\u1ec6N T\u1eec 2.1. Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed&nbsp;(E-commerce Marketplace) kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t \u0111\u1ecba \u0111i\u1ec3m v\u1eadt l\u00fd, m\u00e0 l\u00e0 m\u1ed9t m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1 n\u01a1i ng\u01b0\u1eddi mua v\u00e0 ng\u01b0\u1eddi b\u00e1n t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1657,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2198","page","type-page","status-publish","has-post-thumbnail","hentry","grid-sizer"],"_links":{"self":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/pages\/2198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/comments?post=2198"}],"version-history":[{"count":1,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/pages\/2198\/revisions"}],"predecessor-version":[{"id":2201,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/pages\/2198\/revisions\/2201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/media\/1657"}],"wp:attachment":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/media?parent=2198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}