{"id":930,"date":"2023-03-21T15:16:39","date_gmt":"2023-03-21T08:16:39","guid":{"rendered":"http:\/\/kthtx.vn\/?p=930"},"modified":"2023-03-21T15:16:40","modified_gmt":"2023-03-21T08:16:40","slug":"chia-khoa-thanh-cong-cham-soc-khach-hang","status":"publish","type":"post","link":"https:\/\/kthtx.vn\/index.php\/2023\/03\/21\/chia-khoa-thanh-cong-cham-soc-khach-hang\/","title":{"rendered":"Ch\u00eca kho\u00e1 th\u00e0nh c\u00f4ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng"},"content":{"rendered":"\n<p><strong>\u0110\u1ea3m b\u1ea3o l\u1ee3i \u00edch cho kh\u00e1ch h\u00e0ng<\/strong>: \u0111\u1ea3m b\u1ea3o mang l\u1ea1i l\u1ee3i \u00edch l\u1edbn nh\u1ea5t cho kh\u00e1ch h\u00e0ng,\u00a0v\u00ec kh\u00e1ch h\u00e0ng \u0111\u1ec1u k\u00ec v\u1ecdng s\u1ebd\u00a0thu\u00a0\u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch nh\u01b0 h\u1ecd\u00a0mong mu\u1ed1n. Do \u0111\u00f3, vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c cam k\u1ebft, l\u1eddi h\u1ee9a \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 r\u1ea5t quan tr\u1ecdng.<\/p>\n\n\n\n<p><strong>Lu\u00f4n lu\u00f4n ch\u1ee7 \u0111\u1ed9ng<\/strong>: C\u00e1c nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ea7n n\u1eafm r\u00f5 v\u00e0 th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt th\u00f4ng tin v\u1ec1 kh\u00e1ch h\u00e0ng: Th\u00f4ng tin c\u01a1 b\u1ea3n, th\u00f3i quen ti\u00eau dung, lu\u00f4n ch\u1ee7 \u0111\u1ed9ng t\u01b0 v\u1ea5n th\u00f4ng tin cho kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7, t\u1eadn t\u00e2m trong giao ti\u1ebfp.<\/p>\n\n\n\n<p><strong>H\u00e3y l\u00e0 ng\u01b0\u1eddi trung th\u1ef1<\/strong>c: M\u1ed9t nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n lu\u00f4n trung th\u1ef1c cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c cho kh\u00e1ch h\u00e0ng, t\u1ea1o s\u1ef1\u00a0t\u00edn nhi\u1ec7m, tin t\u01b0\u1eddng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o\u00a0\u1ea5n t\u01b0\u1ee3ng t\u1ed1t \u0111\u1eb9p c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n<p><strong>T\u00f4n tr\u1ecdng kh\u00e1ch h\u00e0ng<\/strong>: Kh\u00e1ch h\u00e0ng kh\u00f4ng r\u1eddi b\u1ecf\u00a0d\u1ecbch v\u1ee5\u00a0m\u00e0 ch\u1ec9\u00a0r\u1eddi b\u1ecf\u00a0nh\u00e0 cung c\u1ea5p, kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u01b0\u01a1ng\u00a0cho doanh nghi\u1ec7p, m\u1ea5t kh\u00e1ch c\u0169ng nh\u01b0 doanh\u00a0nghi\u1ec7p m\u1ea5t \u0111i m\u1ed9t ph\u1ea7n thu nh\u1eadp. V\u00ec v\u1eady d\u00f9 kh\u00e1ch h\u00e0ng c\u00f3 l\u00e0 ai, c\u00f3 \u0111\u1ecba v\u1ecb\u00a0x\u00e3 h\u1ed9i cao hay th\u1ea5p, hay n\u00f3ng n\u00e0y nh\u00e2n vi\u00ean c\u0169ng t\u1ecf\u00a0ra khi\u00eam t\u1ed1n, ch\u00fa \u00fd l\u1eafng nghe b\u1eb1ng th\u00e1i \u0111\u1ed9\u00a0nh\u00e3 nh\u1eb7n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ea3m b\u1ea3o l\u1ee3i \u00edch cho kh\u00e1ch h\u00e0ng: \u0111\u1ea3m b\u1ea3o mang l\u1ea1i l\u1ee3i \u00edch l\u1edbn nh\u1ea5t cho kh\u00e1ch h\u00e0ng,\u00a0v\u00ec kh\u00e1ch h\u00e0ng \u0111\u1ec1u k\u00ec v\u1ecdng s\u1ebd\u00a0thu\u00a0\u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch nh\u01b0 h\u1ecd\u00a0mong mu\u1ed1n. Do \u0111\u00f3, vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c cam k\u1ebft, l\u1eddi h\u1ee9a \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 r\u1ea5t quan tr\u1ecdng. Lu\u00f4n lu\u00f4n ch\u1ee7 \u0111\u1ed9ng: C\u00e1c nh\u00e2n vi\u00ean &hellip; <\/p>\n","protected":false},"author":1,"featured_media":346,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[101],"tags":[130],"class_list":["post-930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-cham-soc-khach-hang","grid-sizer"],"_links":{"self":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/posts\/930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":2,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/posts\/930\/revisions"}],"predecessor-version":[{"id":932,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/posts\/930\/revisions\/932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/media\/346"}],"wp:attachment":[{"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/media?parent=930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/categories?post=930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kthtx.vn\/index.php\/wp-json\/wp\/v2\/tags?post=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}